Case Study: SPRY scales insurance verification for 1,000+ rehab clinics with Stedi

SPRY scales eligibility checks to 1,000+ clinics with Stedi

SPRY, an AI-native Electronic Medical Record and billing platform for over 1,000 rehab clinics, faced significant challenges with their previous eligibility vendor. The vendor did not support checks with Medicare (CMS), provided post-processed and incomplete data, and had restrictive rate limits that caused eligibility checks to fail during high claim volumes. This unreliability hindered SPRY's business growth and risked claim denials for their providers.

By implementing Stedi's JSON Real-Time Eligibility API, SPRY gained a direct connection to over 3,500 payers, including Medicare. Stedi provided lossless, complete data in a developer-friendly JSON format and separate concurrency limits to ensure reliability. As a result, SPRY can now run checks with more than twice as many payers, eliminated failures during busy periods, and expects to process 80,000 eligibility checks per month, enabling seamless business growth.

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