Case Study: Sound Community Services achieves 97% overnight check-in compliance with SteadyCare Check-In Plus

Sound Community Services maintains 97% check-in compliance with SteadyCare

Sound Community Services, Inc. (SCSI), a provider of support services for individuals with behavioral health and substance use disorders, faced challenges in validating overnight staff accountability at its six residential care facilities. Leaders needed a way to monitor staff presence in real time to ensure resident safety and minimize risk. They turned to vendor SteadyCare and implemented its SteadyCare Check-In Plus solution to address these issues.

The solution from SteadyCare provided a flexible system to verify staff arrival, departure, and awake status through regular check-ins, along with alerts for missed check-ins. This implementation resulted in a 97% compliance rate with timely check-ins, allowing SCSI to verify staff presence during incidents and spot potential performance issues. The organization credits the system with supporting its positive work culture and mission, and values its long-term collaborative relationship with SteadyCare.

Sound Community Services