Case Study: Country and Outback Health achieves reliable lone-worker safety across remote Outback areas with StaySafe

Country and Outback Health protect lone workers with smartphone app even in isolated areas with poor signal

Country and Outback Health (COBH) operates regional primary health services and its Partners in Recovery (PIR) staff work alone across a vast, isolated Outback footprint. Facing risks such as aggression, accidents and long periods out of range of mobile networks, COBH turned to StaySafe, deploying the StaySafe smartphone app and cloud-based monitoring Hub to protect lone workers and manage safety during community visits and travel.

StaySafe implemented an app plus monitoring Hub that uses GPS check-ins, staff-controlled session start/stop, an “add a note” travel log and automatic fallbacks to 2G SMS (and optional Inmarsat satellite compatibility for 99.9% global coverage) so employees remain visible even in low-signal areas. As a result, StaySafe gives COBH accurate last-known coordinates, the ability to see how long staff have been out of range, and the means to dispatch help when someone fails to reappear—significantly extending monitoring reach and improving response confidence in remote areas.

Country and Outback Health

Zieco Skeldon

Assistant Manager, Partners in Recovery