Case Study: TPG Hotels & Resorts achieves consistent, reliable hotel data with Stayntouch PMS

TPG Hotels & Resorts standardizes 650+ hotels with StayNTouch

TPG Hotels & Resorts, a management company with a diverse portfolio of over 650 independent and branded hotels, faced a challenge in creating consistent data across its properties due to the use of multiple different PMS platforms. This inconsistency made it difficult for their business intelligence team to analyze performance and make decisions. They needed to standardize on a single, easy-to-use PMS from Stayntouch that could provide reliable data while still offering flexibility for their individual hotels.

By implementing the Stayntouch cloud PMS, TPG Hotels & Resorts established consistent standards for market segments, room types, and data flows. The solution provided real-time, accessible data for faster decision-making, reliable integrations that required no ongoing management, and a repeatable onboarding process for new properties. The results included a more solid data foundation, the ability to launch and measure portfolio-wide promotions, and improved operational efficiency, giving the company a clearer view of both individual hotel and overall portfolio performance.

TPG Hotels & Resorts