Case Study: PM Hotel Group achieves greater revenue visibility and portfolio consistency with StayNTouch PMS

PM Hotel Group manages 70+ properties with Stayntouch

PM Hotel Group, a hotel management company with over 70 properties, faced challenges in managing revenue and achieving consistency across its diverse portfolio. Their previous property management systems (PMS) had downtime issues and made it difficult to handle key revenue tasks, especially for their independent hotels that lacked a dedicated revenue management system (RMS). This led them to seek a solution from the vendor StayNTouch.

By implementing StayNTouch's cloud PMS, PM Hotel Group gained the ability to manage rates and restrictions directly within the PMS and access detailed reporting on pace and segmentation across their portfolio. The solution provided greater consistency through shared rate plans and packages while still allowing individual properties the flexibility to adapt to their local markets. As a result, StayNTouch helped the company significantly reduce the time and cost associated with training new users on the intuitive system.

PM Hotel Group