Case Study: Linchris unifies its hotel portfolio and grows ancillary revenue with Stayntouch

Linchris consolidates 5-6 PMS systems with StayNTouch

Linchris, a hotel management company with a portfolio of independent and branded properties, faced challenges managing its independent hotels across five or six different property management systems. This fragmented technology made it difficult for the corporate team, including Corporate Director of Revenue Management Jenna Bergamino, to achieve consistency in workflows, reporting, and revenue strategies. To address this, Linchris sought a solution from the vendor Stayntouch, specifically their Stayntouch PMS platform.

By consolidating its independent portfolio onto the single Stayntouch PMS, Linchris created a unified operational foundation. The solution provided a single dashboard for portfolio-wide visibility, flexible revenue management tools, and integrated booking and channel management. This streamlined operations for corporate teams while allowing individual hotels to maintain their unique offerings. As a result, Stayntouch helped Linchris unlock new ancillary revenue through upsell opportunities and empowered the front desk to contribute more effectively to the revenue strategy.

Linchris