Case Study: Innisfree Hotels achieves more flexible guest experiences with Stayntouch PMS

Innisfree Hotels streamlines guest service with StayNTouch and unified mobile operations

Innisfree Hotels, a company operating leisure-focused properties, sought a more flexible property management system (PMS) to enhance the guest experience. Their challenge was finding a solution that offered strong integration capabilities with other technology vendors and reduced the administrative burden on staff, allowing them to focus more on guests rather than being tied to rigid workflows. They chose the Stayntouch PMS to address these needs.

Stayntouch provided a mobile-friendly PMS that enabled self-service options for guests, including check-in, check-out, and digital keys. The solution improved communication across all hotel departments by keeping teams connected on the same system. For Innisfree Hotels, the results included faster guest service, more efficient operations, and the flexibility to integrate with best-in-class technology partners. Stayntouch's comprehensive support and training further ensured the partnership was seamless and effective.

Innisfree Hotels