Case Study: Sierra Meadows achieves contactless glamping guest experiences with StayNTouch Cloud PMS

Glamping Resort Masters Mobile PMS Technology and Capitalizes on Local Travel

Sierra Meadows, a glamping resort in California's Yosemite Valley, sought to create a safe, contactless guest experience suited to the social distancing requirements of the COVID-19 era. The vendor, StayNTouch, provided its mobile PMS and keyless entry technology to help meet this challenge.

StayNTouch's solution enabled an end-to-end contactless mobile check-in process, including automated pre-arrival payments and keyless entry via integrated locks. This resulted in virtually all check-ins and check-outs being completed online, enhancing both guest safety and convenience. These technological improvements, combined with enhanced hygiene procedures, positioned Sierra Meadows to capitalize on a dramatic shift towards local and rural travel, attracting a huge wave of regional bookings.

Sierra Meadows

Reid Spice

Chief Operating Officer