Case Study: Cobblestone Hotels migrates 139 properties in 90 days with StayNTouch PMS

Cobblestone Hotels migrates 139 hotels in 90 days with StayNTouch

Cobblestone Hotels, a company focused on bringing quality lodging to small-town America, struggled with recurring outages and system issues from their previous PMS provider. They needed a more reliable technology partner that could support their large and growing portfolio, provide flexibility for their property teams, and help them scale efficiently amid staffing challenges. They selected Stayntouch as their new cloud PMS vendor.

Stayntouch implemented a dedicated on-site support strategy to successfully migrate all 139 Cobblestone properties in just 90 days. The solution provided general managers with mobile access to manage rates and reporting from anywhere, streamlined the onboarding process for new hotels, and introduced self-service kiosks to save staff time. As a result, Cobblestone built a flexible technology foundation for future growth and established a close partnership with Stayntouch, which continues to evolve alongside their business.

Cobblestone Hotels