Stay Ai
29 Case Studies
A Stay Ai Case Study
Yumwoof, a dog food brand, was facing challenges scaling its subscription program with its previous platform, Recharge. Both the merchant interface and the customer self-service portal were difficult to use, causing team frustration and a negative subscriber experience. They needed a more user-friendly subscription solution and turned to vendor Stay Ai.
By implementing Stay Ai, Yumwoof gained a solution with superior usability. They specifically leveraged features like the RetentionEngine to reduce churn with personalized offers and workflows to power a successful trial-to-subscription program. This resulted in a 24% growth in monthly subscription revenue within 60 days and a 35% reduction in monthly subscriber churn.
Jaron Lukas
Founder & CEO