Case Study: HOP WTR cuts churn by 40% with Stay AI

HOP WTR Cuts Churn by 40% with Stay Ai’s Flexible Bundles

HOP WTR, a non-alcoholic beverage company, faced high churn and a lack of flexibility with their previous subscription platform, Recharge. The team needed to implement advanced bundling and retention strategies but found their prior provider's development requirements too cumbersome and their approach to innovation complacent. They sought a more forward-thinking partner to gain the tools needed for growth.

By migrating to Stay AI, HOP WTR leveraged advanced bundling capabilities to offer customers flexible, customizable packs and utilized the RetentionEngine to automate cancellation treatments. This solution provided the desired flexibility and control, leading to a 40% reduction in churn, a 10% boost in their subscriber save rate, and a 36% growth in monthly recurring revenue for the customer.

HOP WTR

Brad Nogle

Head of Ecommerce