Case Study: Beekman 1802 boosts payment recovery by 40% with Stay AI Smart Dunning

Beekman 1802 boosts payment recovery 40% with Stay Ai

Beekman 1802, a heritage beauty brand, was struggling with failed subscription payments using their old system. The rigid retry logic and short recovery window led to excessive cancellations, putting valuable recurring revenue and customer retention at risk. They turned to Stay AI's product, Smart Dunning, to address this challenge.

Stay AI implemented its Smart Dunning system, which used intelligent, error-aware retry logic and adaptive cadences to give subscribers more time to resolve payment issues. This solution resulted in an immediate and significant impact for Beekman 1802. The brand saw a 40% boost in its payment recovery rate, doubled its daily recoveries, and reduced system cancellations by over half, transforming failed payments into a retention win.

Beekman 1802