Case Study: Arthur’s Catering achieves streamlined payments and increased bookings with Stax

How Arthur’s Catering Brought Convenience to its Clients Through Better Payments

Arthur’s Catering, a Central Florida full-service off-premise caterer handling nearly 2,000 events a year, was weighed down by an outdated, phone-based payment process that left their bookkeeping team inundated with calls and clients frustrated. To modernize payments they turned to Stax, adopting Stax’s Website Payments and its “Pay Now” link to embed a one-click payment option in proposals and on their website.

Using Stax’s Website Payments and Pay Now link, clients can view their payment schedules and pay instantly, which dramatically reduced the number of billing call-ins, improved billing efficiency, and increased client satisfaction. The added convenience also led to a measurable uptick in bookings, and Arthur’s noted that Stax’s easy setup and responsive support freed staff to focus on delivering events.

Arthur’s Catering

Hector Boehme

Director of Operations