Case Study: InStream achieves 80% reduction in invoicing time and automated recurring billing with Stax Bill

Stax Bill automation takes care of billing in a fraction of the time

InStream is a national B2B SaaS provider of secure online dental exchange services and subscription-based payment solutions. As its customer base scaled, registration, billing, and customer tracking became labor intensive—monthly invoicing alone took one dedicated resource a full week—so InStream turned to Stax Bill for a solution, adopting Stax Bill’s self-service portal and automated billing tools.

Stax Bill implemented an integrated system that automates registration, recurring billing, payments, and revenue recognition while centralizing customer tracking. The result: InStream reduced billing effort by 80%, condensed weeks of work into a fraction of the time, gained customer lifecycle intelligence to reduce churn and late payments, and now requires little or no additional staffing as it grows—demonstrating measurable operational and revenue impact from Stax Bill’s platform.

InStream

Vincent Regnier

Founder, VP of Operations