Case Study: BitHeads achieves scalable, secure usage-based billing and 5–10% revenue recovery with Stax Bill

Gained Flexible and Scalable Recurring Billing Automation

BitHeads, a 25-year software development firm with a successful BaaS offering for game developers, faced a major challenge: scaling billing for a complex, usage-based pricing model while avoiding the security risks of storing credit card data. To address this, BitHeads selected Stax Bill as its recurring billing provider to handle secure, automated payments for its growing customer base.

Stax Bill implemented a flexible catalog-driven billing platform that calculates custom charges from usage and plan data, automates dunning and collections, and provides granular product- and plan-level reporting. As a result, Stax Bill enabled seamless, automated billing, allowed pricing evolution without engineering overhead, recovered roughly 5–10% of monthly revenue through automated collections, and delivered clearer business intelligence for pricing decisions.

BitHeads

Paul Winterhalder

Vice President, CDO