Case Study: EOS KSI achieves optimized debt-scoring and improved collection efficiency with STATISTICA

EOS KSI - Customer Case Study

EOS KSI, part of the global EOS Group and one of Romania’s leading debt collection companies, needed a user‑friendly way to “score” debts and evaluate the effectiveness of each step in its collection process to support decisions like escalation to court or alternative contact strategies.

StatSoft’s STATISTICA (Data Miner, SAL and Standard) was implemented with minimal external support, including training and model development. The solution automates scoring from internal data, produces likelihood estimates for successful collection, uncovers new process linkages that improved expert rules, and delivered faster, more informed decisions and reporting—leaving EOS KSI satisfied with both the results and vendor support.

EOS KSI

Ivan Fibír

Call Center Manager