Case Study: Uber Achieves Real-Time App Crash Analytics and $2M+ Savings with StarTree Apache Pinot

Uber Serving Real-Time App Crash Analytics While Saving $2M+ With Apache Pinot

Uber needed a faster, more reliable way to power real-time mobile app crash analytics for its internal Healthline tool. As Uber released thousands of changes each week, its existing Elasticsearch-based setup struggled with ingestion lag and slow response times when crash spikes occurred.

StarTree helped Uber migrate to Apache Pinot for real-time and hybrid analytics on crash data, sessions, and in-depth error analysis. With StarTree and Pinot, Uber achieved a 70% reduction in infrastructure costs, 80% fewer CPU cores, a 66% smaller data footprint, and a 64% reduction in page load times, while also cutting ingestion lag to under 10 milliseconds and reducing query timeouts and data loss.

Uber