Case Study: Razorpay achieves real-time payment analytics and 50% upsert cost savings with StarTree Cloud

Razorpay Monitoring Payment Success Rates with StarTree and Apache Pinot

Razorpay, India’s fast-growing payment processing company, needed real-time visibility into financial transactions across 100+ payment methods. The company wanted to monitor payment success rates, detect anomalies quickly, and replace slower batch-based systems that only delivered data freshness in the 15–20 minute range.

Using StarTree Cloud, powered by Apache Pinot, Razorpay built real-time analytics for dashboards, monitoring, and anomaly detection with StarTree ThirdEye. The solution enabled 1–3 second p99 latencies, ingested 200 million events per day, and cut AWS infrastructure costs for upsert tables by 50% through scalable off-heap upserts.

Razorpay

Tanmay

Tech Lead