Case Study: Sun Tan City improves communications and operations with Woven

Sun Tan City saves $220K annually with Woven

Sun Tan City, a leader in the tanning and wellness industry with 92 corporate-operated salons, faced challenges with fragmented communication and time-consuming administrative tasks. Their employees spent too much time switching between different platforms for audits, ordering, and policy dissemination, which took away from customer service. To improve performance and profitability, Sun Tan City turned to the vendor Woven for a comprehensive operations management solution.

By implementing Woven's platform, Sun Tan City integrated multiple functions into a single hub for communication, location audits, and knowledge management. The solution streamlined operations, saving managers hours each week and cutting annual costs by approximately $220,000 across all their corporate locations. Woven also improved the company's ability to evaluate performance, identify areas for improvement, and increase employee accountability through its policy acknowledgment features.

Sun Tan City