Case Study: Planet Fitness achieves more consistent operations and faster communication with Woven

Planet Fitness saves $282K annually with Woven

The Planet Fitness franchisee, Glow Brands, which operates 40 locations, faced operational challenges due to managing its clubs across disconnected systems. This patchwork of tools for communication, maintenance, and audits led to communication gaps, delayed issue resolution, and inconsistent execution, which negatively impacted the member experience. The vendor Woven provided its enterprise management software to address these inefficiencies.

Woven's solution integrated communication, task execution, and operational workflows into a single platform. This streamlined processes, enabling instant messaging to all employees, faster maintenance resolution, and real-time visibility for leadership. The implementation saved Glow Brands $282,560 annually across all clubs and gave managers back 2 to 6 hours per week in administrative time, allowing teams to focus more on members and club upkeep.

Planet Fitness