Case Study: Massage Heights achieves more engaging training and streamlined onboarding with Woven

Massage Heights streamlines training across 115 locations with Woven

Massage Heights, a franchise spa and wellness company with over 115 locations, faced challenges with its outdated and isolated training platform. The system was costly to update, required third-party involvement for content changes, and led to payments for inactive "ghost" users. To provide more engaging and dynamic staff training with less hassle and cost, the company turned to Woven and its learning management system (LMS).

Woven implemented a customizable LMS integrated into the company's day-to-day operational software. This solution allowed Massage Heights to easily generate and upload its own training content, including videos and quizzes, without relying on a third party. The results included more dynamic training materials, a streamlined onboarding process, and the automatic removal of terminated employees, which eliminated the cost of ghost users. Woven's platform saved the company significant time and money on content changes while increasing employee engagement.

Massage Heights