Case Study: Oz Hair & Beauty speeds up fulfilment and scales orders with Starshipit

Using Starshipit to create a flawless fulfilment process

Oz Hair & Beauty, an Australian online retailer, was facing significant challenges with its fulfillment process as the business grew rapidly. The manual system of printing and matching shipping labels and packing slips was slow, error-prone, and caused immense stress for the team, hindering their capacity to meet order demand. This led them to seek a solution from the shipping automation vendor, Starshipit.

By implementing Starshipit's fulfillment software, Oz Hair & Beauty automated its shipping process. The solution integrated seamlessly with their existing systems, dramatically increasing pick and pack efficiency and accuracy. The results were substantial; the company was able to process three to four times more orders per day without increasing their warehouse staff, effectively cutting labor costs in half while ensuring faster, more reliable delivery for their customers.

Oz Hair & Beauty

Anthony Nappa

Founder and Managing Director