Case Study: Next Generation Pet Foods saves time and streamlines fulfilment with Starshipit

Next Generation Pet Foods runs fulfilment with Starshipit

Next Generation Pet Foods, a family-run manufacturer and wholesaler of premium Australian pet food, faced a significant barrier to growth. As their order volume increased, their legacy fulfillment process became fragmented and time-consuming. They spent a large amount of time manually logging into multiple courier portals and managing deliveries, which consumed valuable resources. They needed a solution that could integrate with their existing tech stack, including BigCommerce, DEAR Systems, and Xero.

The vendor, Starshipit, provided a fulfillment and shipping platform that integrated seamlessly with the company's existing systems and numerous courier partners. This streamlined the entire dispatch process into a single, manageable solution. By using Starshipit, Next Generation Pet Foods now saves 60 to 80 minutes in handling time every day and can provide a seamless customer experience with branded tracking and notifications.

Next Generation Pet Foods

Warren

Owner