Case Study: Urban Plant Growers achieves smoother, scalable shipping automation with Starshipit

How Urban Plant Growers is powering an edible revolution

Urban Plant Growers, a Sydney-based online retailer of indoor smart gardens, faced challenges in managing their fulfillment process as they scaled. After outgrowing their garages and finding a third-party logistics provider inadequate, they established their own warehouse but needed a more intelligent and flexible shipping solution than what Shopify offered, particularly for bulk and international orders. They turned to the multi-courier shipping automation platform Starshipit for a solution.

By implementing Starshipit, the team automated their shipping with business rules to select the cheapest delivery options and used the print application for efficient label printing. The solution integrated seamlessly with their Shopify store and other platforms. As a result, Urban Plant Growers achieved a smoother shipping operation from their own warehouse, supporting a massive increase in scale from 3 to 30 pallets and predicting a 300% year-on-year growth.

Urban Plant Growers

Dilhan Wickremanayake

Co-Founder