Case Study: Lorna Jane scales global eCommerce operations with Starshipit

How to scale a successful eCommerce business with Lorna Jane

Lorna Jane, an activewear retailer based in Australia, faced significant logistical challenges as it expanded its global footprint. Managing multiple international distribution centres and maintaining visibility over operations from its Australian head office was difficult. To achieve scalable growth, the company needed a robust shipping and warehouse management solution.

Lorna Jane implemented Starshipit for its automated shipping processes and integrated it with Peoplevox for warehouse management. This combination provided total operational visibility, streamlined international shipping and customs documentation, and dramatically improved warehouse efficiency. Starshipit empowered a ship-from-store model and allowed for easy carrier switching. The results included a 35% improvement in warehouse order picking and a smooth, successful handling of its Black Friday peak period, enabling continued global expansion.

Lorna Jane

Danny Hancock

Global Operations Manager