Case Study: University of Findlay improves housing efficiency and student choice with StarRez

University of Findlay cuts summer room change requests by 75% with StarRez

The University of Findlay, a private university in Ohio with 1,450 residential beds, faced limitations with its legacy housing software that hindered operational growth and process improvements. Seeking greater flexibility and efficiency, the institution made a strategic decision to migrate its housing operations to the StarRez platform.

By implementing StarRez's housing management system and its PortalX student portal, the university restructured its processes, introducing student self-selection for specific rooms and enhanced waitlists. This solution yielded significant results: a 75% drop in summer room change requests, a 66% reduction in waitlist emails, and over 8 hours saved annually by automating residency verification letters. StarRez provided the tools for ongoing improvements, setting a foundation for enhanced control and a better student experience.

University of Findlay