Case Study: The University of Toledo streamlines housing operations with StarRez

The University of Toledo cuts manual room change tracking by 90% with StarRez

The University of Toledo, a public research university, faced challenges with manual, paper-based housing operations. These outdated processes caused bottlenecks, delayed services, and inconsistent experiences for both students and staff. To address this, UToledo adopted the StarRez platform to unify and digitize its residential services.

By implementing StarRez, the university transformed its housing workflows. The solution digitalized room change requests, inspection processes, and damage billing, creating a centralized platform for cross-departmental collaboration. This led to a 90% decrease in manual room change tracking, a 100% transition to a digital inventory and inspections process, and significantly increased student satisfaction through portal transparency and faster service from StarRez.

The University Of Toledo