Case Study: Santa Clara University automates housing operations and speeds billing with StarRez

Santa Clara University cuts room-change processing time by 70% with StarRez

Santa Clara University, a private Jesuit institution, faced challenges with inefficient and disconnected housing operations, relying on manual processes for tasks like room changes and billing. This led to delays and inconsistent student experiences. The university partnered with StarRez to consolidate and automate these workflows using its housing management platform.

By implementing StarRez's solutions, including its portal for automated room-change requests and the Reservation Charge Wizard for billing, the university achieved significant results. StarRez enabled a 70% faster room-change process, slashed mass billing time from two weeks to just four days, and improved campus data integration efficiency by 85%. This automation drastically reduced manual work and created a more unified and transparent housing experience for students and staff.

Santa Clara University