Case Study: Marqeta achieves higher hiring manager satisfaction with Starred

Marqeta reaches +86 Hiring Manager NPS with Starred

Marqeta, a US-based fintech company, sought to enhance its hiring process and improve collaboration with its hiring managers. To achieve this, they partnered with the vendor Starred to measure, customize, and automate their recruitment operations, aiming to gain better insights and foster a great candidate experience.

The solution implemented by Starred provided a platform for gathering feedback through surveys. This allowed Marqeta to standardize their hiring manager onboarding, make data-driven decisions, and actively listen to qualitative comments. As a result, Marqeta achieved a Hiring Manager Satisfaction NPS score of +86, significantly surpassing their goal of +80. Starred enabled the company to align its recruiting journey and create a positive ripple effect throughout the entire hiring process.

Marqeta