Case Study: Delivery Hero improves candidate experience with Starred

Delivery Hero improves candidate experience with Starred across 40 recruiters

Delivery Hero, a global online food delivery company, sought to improve its recruitment process by becoming more data-driven. They faced the challenge of efficiently analyzing large volumes of candidate feedback they were already collecting. They turned to the vendor Starred and its feedback analysis platform to structure and evaluate their recruitment data.

Starred provided a solution that gathered and analyzed candidate feedback, presenting it on an easy-to-use dashboard. This gave Delivery Hero clear, actionable insights that allowed them to make specific improvements, such as redefining their rejection strategy through a dedicated workshop. The implementation fostered a candidate experience culture across their brands and was so successful that Delivery Hero also adopted Starred's onboarding program to cover the entire candidate journey.

Delivery Hero