Case Study: Deliveroo reduces interview process time by 30% with Starred

Deliveroo reduces interview process time by 30% with Starred

Deliveroo, a global food delivery service, faced the challenge of optimizing its recruitment process to protect its brand reputation and attract top talent in a competitive market. They partnered with Starred (via its Talenthub platform) to transform candidate experience, recognizing that a negative process could deter both potential employees and customers.

Starred implemented a tailored solution that integrated custom variables with Deliveroo's Greenhouse ATS and established candidate-centric SLAs and KPI goals. This led to a 30% reduction in time-in-process and a 56% increase in their Candidate Promoter Score (CPS). As a result, Deliveroo now attracts 15% more applications per job opening.

Deliveroo