Case Study: San Francisco Foundation streamlines donor management and boosts donor experience with StarrData

San Francisco Foundation saves hundreds of hours with StarrData

The San Francisco Foundation faced significant challenges with its outdated, on-premises donor and grant management systems, including Raiser's Edge. These legacy applications offered minimal customization, poor user role management, and made remote work difficult. The Foundation needed a modern solution to streamline operations and improve the donor experience, leading them to partner with vendor StarrData for a Salesforce implementation.

StarrData implemented a customized Salesforce instance and a Community portal for the Foundation. This solution automated error-prone processes, provided role-based security, and integrated all donor information into a single view. The results included hundreds of hours saved through automation, greatly improved data accuracy, and a game-changing portal that made it easier for donors to manage their gifts. StarrData's solution significantly improved internal efficiency and donor functionality.

San Francisco Foundation

Dee Dee Brantley

Chief Operating Officer