Case Study: Mondelez International achieves faster R&D and reduced production delays with Starmind

Mondelēz International ramps up R&D through expertise sharing

Mondelez International, the global snacks and confectionery company behind brands like Oreo and Cadbury, faced a twofold challenge: accelerate innovation and get products to market faster while avoiding costly production delays caused by siloed knowledge and difficulty finding subject-matter experts across its large, distributed workforce. To address this, Mondelez implemented Starmind’s AI-powered expertise directory to foster collaboration, surface tacit knowledge and quickly connect employees with the right experts.

Starmind’s platform rapidly connected colleagues worldwide, increasing the number and speed of expert responses and speeding R&D cycles; roughly 55–60% of questions are now resolved within two hours. By reducing operational delays, preventing plant downtime, cutting excess storage needs and boosting productivity, Starmind delivered measurable cost savings and more efficient, faster decision-making across Mondelez’s organization.

Mondelez International

Jonathan Gordon-Till

Senior Associate Principal Scientist