Case Study: Cott (global beverage leader) achieves faster quality control and improved product quality with STARLIMS

How Cott Beverages Used STARLIMS to Improve Product Quality and Customer Satisfaction

Cott, a global leader in the food and beverage industry, faced an aging, unsupported lab software platform running at capacity and relied on manual, email-based workflows that made sample logging, data management, reporting, and audit trails slow and error-prone—putting product quality and millions of dollars at risk. To address these challenges, Cott implemented the STARLIMS laboratory information management system (a web‑based .NET solution) to modernize its lab operations.

STARLIMS delivered remote web access, instrument interfacing, automated data entry, digital audit trails, configurable notifications and management dashboards, streamlining processes and improving communication. The STARLIMS implementation eliminated five data‑entry steps, cut the sample life‑cycle time by over 50%, increased productivity and reporting by 10–15% with no added headcount, and reduced result turnaround from weeks to 1–2 days—while strengthening audit compliance and helping avoid costly production mistakes.

Cott

Sam Khoury

Director Corporate Quality