Case Study: Water Environment Association of Utah (WEAU) achieves streamlined event registration and increased member engagement with StarChapter

Water Environment Association of Utah’s (WEAU) - Customer Case Study

The Water Environment Association of Utah (WEAU) is a 100% volunteer nonprofit that connects Utah’s water professionals through trainings, conferences, and social activities, with an active Young Professionals group. Their challenge was efficiently engaging members and managing events—especially limited-capacity registrations and delegating event administration—while improving their online presence to save volunteer time.

By adopting StarChapter, WEAU automated registration caps, provided role-based access so YP leaders could manage specific events, and improved their website for better member experience. The result was smoother event management (e.g., a successful Jazz sky-box social), streamlined volunteer workflows, positive feedback on the site, and consistently well-attended conferences of 300–500 people, with further benefits still to be realized.

Water Environment Association of Utah’s (WEAU)