Case Study: SHRM Lewis & Clark achieves streamlined management and stronger member engagement with StarChapter

SHRM Lewis & Clark - Customer Case Study

SHRM Lewis & Clark is a medium-sized affiliate of the Society for Human Resource Management serving St. Charles, Lincoln and Warren counties in Missouri, offering networking, professional development and local HR support. They faced a clunky, hard-to-navigate website and time-consuming manual processes that made member onboarding, event promotion and routine reporting inefficient.

Moving to StarChapter automated member management, simplified reporting and improved onboarding and event promotion, freeing board volunteers to focus on strategy and member value. The result: accurate, easy-to-extract reports, timely customer support, more personalized member engagement driven by surveys and outreach, and stronger recruitment through events like their annual fall networking happy hour.

SHRM Lewis & Clark