Case Study: Milwaukee Bar Association achieves dramatic membership growth and streamlined operations with StarChapter

Milwaukee Bar Association - Customer Case Study

The Milwaukee Bar Association, a professional organization serving lawyers, judges and the public in Milwaukee County, faced the challenge of better engaging members, growing its base, and modernizing operations and digital offerings. Leadership sought ways to boost event participation, streamline administration, and expand online programming while maintaining strong member communication.

By combining targeted social media outreach with StarChapter’s tools—mass and segmented email announcements, event registration, calendar, billing and support ticketing—the MBA dramatically increased engagement and membership over the past year. The association ran high‑attendance events like Judges’ Night (~400 attendees), strengthened services through its ABA‑connected LRIS, and is rolling out more online CLE and web initiatives, all while simplifying day‑to‑day management.

Milwaukee Bar Association

Alexander Taylor

Milwaukee Bar Association