Case Study: Columbia SHRM achieves membership growth and streamlined chapter management with StarChapter

Columbia SHRM - Customer Case Study

StarChapter helped SHRM Columbia, a local Society for Human Resource Management chapter, tackle common association challenges: improving member engagement, converting prospects to members, cutting administrative costs, and automating event registration and communications. The chapter needed easier ways for prospects to contact leaders, simpler payment and renewal processes, reliable attendance tracking, and a reduction in time spent on manual, paper-based tasks.

By using StarChapter’s website, secure online payments, automated renewal alerts, attendance tracking, and survey tools, SHRM Columbia streamlined operations and improved member communications. The result was sharp membership growth in 2014, higher meeting show‑up rates, better dues collection, fewer billable hours with their management firm, and the ability to run larger events—including an all‑day legal seminar—through the platform.

Columbia SHRM