Case Study: Charlotte NACE achieves membership growth and streamlined communication with StarChapter

Charlotte NACE - Customer Case Study

Charlotte NACE is a local chapter of event professionals focused on growing membership and delivering high-value programs. Their challenge was to improve onboarding, communications, and board accountability so new members felt welcomed and the chapter could run consistent, educational events while scaling membership and visibility.

They paired a “board buddy” mentoring approach with StarChapter’s platform to centralize newsletters, event registration, surveys, and reporting. As a result, the chapter streamlined communication and operations, produced award-winning programming (Educational Program of the Year), strengthened member engagement, and positioned itself for continued growth toward 100+ members.

Charlotte NACE