StarChapter
61 Case Studies
A StarChapter Case Study
Central Ohio ASCE, the local section of the American Society of Civil Engineers, needed to boost member value by offering more professional, educational and social programming while also reducing the administrative burden on volunteer leaders. Their challenges included improving the member user experience, streamlining event registration and payments, maintaining a polished website, and coordinating communications and committees with limited volunteer time.
By implementing StarChapter to rebuild their website and centralize chapter management, the board streamlined email communications, event registration, payment collection, and meeting administration. The result has been more efficient volunteer operations, a consistent, user-friendly member experience, growth in programs like webinars and the STEM Expo, successful technical seminars, and renewed momentum for technical committees and planned social events.