Case Study: CCIM Central Arizona achieves increased member engagement and streamlined event management with StarChapter

CCIM Central Arizona - Customer Case Study

CCIM Central Arizona is a volunteer-run chapter focused on advancing commercial real estate through education, networking and promotion of the CCIM designation. Their challenge was keeping programming fresh and engaging to retain and attract members and sponsors while managing limited volunteer bandwidth and improving membership value across chapter activities.

By partnering with StarChapter and sharing best practices with other chapters, the board centralized membership and prospect data, targeted communications, managed event e‑commerce and tracked event P&L, allowing flexible admin roles. The chapter saw stronger event participation and sponsor commitment (their golf tournament was a standout), streamlined operations, and rolled out a refreshed event calendar and formats to better meet member needs and drive growth.

CCIM Central Arizona

Tiffany Miner