Case Study: BOMA North Alabama increases member engagement and simplifies event management with StarChapter

BOMA North Alabama - Customer Case Study

BOMA North Alabama is a local chapter of the Building Owners and Managers Association focused on connecting members across the commercial real estate ecosystem, sharing best practices, and providing educational opportunities. Their challenge was to keep a diverse membership engaged, grow meeting attendance, coordinate events and community outreach, and make sure every member—from service contractors to CEOs—had a voice in chapter activities.

By adopting StarChapter for communications and registrations and encouraging members to invite guests (including a 15‑month membership promotion), BOMA streamlined event sign‑ups, guest tracking, and member spotlights. The chapter sustained strong engagement through signature events (an annual golf tournament raising roughly $5,000 for charity), scholarships, quarterly Lunch & Learns, and an influential Experience Exchange Report used by the mayor—delivering easier administration, higher participation, successful fundraising, and deeper community impact.

BOMA North Alabama

Kiley Henry