Case Study: ARMA New York City scales events and boosts member engagement with StarChapter

ARMA New York City - Customer Case Study

ARMA Metro New York City is a volunteer-run chapter focused on Information Governance and Records & Information Management, running monthly educational meetings and a large annual Spring Conference. Their challenge was engaging new and existing members, coordinating volunteers and sister chapters, and managing the many moving parts of events, sponsorships and communications as the chapter scaled.

Using the StarChapter platform as a centralized “command center” for member data (fed monthly from ARMA International), registrations, communications, badges and vendor management, the chapter streamlined outreach and event operations. The result: more effective personal member engagement, a flagship Spring Conference that draws hundreds of attendees and 25+ sponsors, renewed programs (podcasts, newsletters, social events), and a scalable system that supports continued growth.

ARMA New York City

Eugene Stakhov

ARMA New York City