Case Study: ACF Chicagoland achieves stronger member engagement and a seamless chapter merger with StarChapter

ACF Chicagoland - Customer Case Study

American Culinary Federation Chefs and Culinary Professionals of Chicagoland (ACF Chicagoland) is a regional association serving professional, associate, student and senior culinary members. The chapter faced challenges boosting member engagement, clearly communicating member value, promoting events, converting non-members, and managing the operational task of merging two chapters into one.

Using StarChapter’s website, social media widgets, video tutorials and hands-on support, ACF Chicagoland created interactive member experiences, effectively promoted events like ChefConnect–Chicago, and executed a seamless chapter merger. The new site increased member interaction and perceived value, aided recruitment and renewals, and delivered a smooth transition that leadership called a successful partnership.

ACF Chicagoland

Don Zajac

Vice President