Case Study: Austin Diagnostic Clinic improves scheduling efficiency with Standard Beagle Studio

Austin Diagnostic Clinic reduces phone call scheduling time by several minutes with Standard Beagle Studio

The Austin Diagnostic Clinic's Centralized Scheduling team faced an efficiency challenge. Their manual, paper-based process for managing physician scheduling rules was causing slow response times and a high rate of scheduling errors. Standard Beagle Studio was engaged to develop a solution to improve their healthcare scheduling operations.

Standard Beagle Studio designed and developed a digital tool, a centralized micro-site, to manage scheduling rules. This solution replaced the paper binders, leading to a significant reduction in departmental printing costs and a dramatic drop in weekly provider complaints. The tool also enabled schedulers to reduce call times by several minutes each. Standard Beagle Studio's implementation became a critical day-to-day operations tool for the clinic.

Austin Diagnostic Clinic