Case Study: Lilac St. Boosts AOV by 37% with Stamped

How Stamped Helped Lilac St. Boost Their AOV by 37% with Referrals

Lilac St., a beauty and wellness brand, faced the challenge of pivoting from ad-based acquisition to organic strategies, leveraging new technologies to improve customer experience, and finding effective ways to reward customer engagement and reviews. To address these goals and refine their retention program, they partnered with the vendor Stamped to implement its reviews and loyalty solutions.

Using Stamped, Lilac St. customized review request sequences and widgets to collect social proof and created a rewards program offering discounts for referrals, purchases, and reviews. This solution had a significant measurable impact. Stamped helped drive 5% of all new revenue from referrals and resulted in a 37% higher average order value from referred customers compared to non-referred ones.

Lilac St.

Casey Hart

Director of Marketing