Case Study: NOGU achieves a 9% review request response rate with Stamped

How Stamped Helped NOGU Achieve a 9% Review Collection Rate

NOGU, a designer jewelry and accessories brand, faced challenges in building social proof with potential customers and reinforcing loyalty with its existing customer base. They needed a way to showcase user-generated content and seamlessly integrate a reviews system on their website. To address this, they partnered with the vendor Stamped to utilize its reviews and loyalty platform.

By implementing Stamped, NOGU was able to collect and display customer reviews and photos. The solution also integrated with their loyalty program, rewarding customers for leaving feedback. This strategy delivered significant results for NOGU, including a 9% review collection rate that greatly exceeds the industry average. Stamped also helped drive a 44% repeat purchase revenue rate and improved overall customer conversion and retention.

NOGU

Michael Scarfo

Director of Operations