Stamped
22 Case Studies
A Stamped Case Study
Kingdom Kratom, a natural wellness brand specializing in kratom products, faced challenges in advertising within a gray market, expanding its marketing channels, and maintaining personalized customer experiences at scale. To address this, they partnered with Stamped to leverage its integrated Reviews and Loyalty platform as part of their word-of-mouth and customer retention strategy.
The solution from Stamped integrated review collection and a loyalty rewards program, enabling the brand to automatically request feedback and reward customers for purchases and engagement. This strategy delivered significant results for Kingdom Kratom, including a 48% review request open rate and an 11% response rate, far exceeding industry averages. The program also achieved an average point redemption rate of 40-50% and acquired over 6,500 new customers via loyalty in a 12-month period, dramatically increasing their review volume and conversion rates.
Mike Auerbach
Founder