Case Study: Telekadra boosts HR efficiency by 30% with Staffly

How does Staffly support Telekadra in improving the efficiency of its partner CSP’s (Contact Sales) HR department by 30%

The customer, Telekadra, a call-center, partnered with its client, a contact sales company, to address challenges in their remote recruitment process for phone consultants. They faced issues with recruitment efficiency, the quality of adaptation training, and high employee turnover during onboarding. To tackle this, they turned to the vendor, Staffly, and implemented its custom personality and situational-competency tests.

Staffly's solution involved deploying short, tailored tests to pre-screen candidates. This implementation led to significant measurable improvements: a 26% increase in interviews conducted per recruiter, a 27% rise in candidates invited to training, a 51% increase in candidates successfully completing training, and a 21% growth in consultants hired after the adaptation period. The overall result was a 30% increase in HR department efficiency for their partner.

Contact Sales

Marcin Majorek

HR Manager