Case Study: a Surgical Group achieves 34% faster chart prep and 10+ hours saved per surgeon with Staffingly Virtual Medical Assistants

Surgical Group cuts chart prep time 34% with Staffingly

The Surgical Group, an ASC-affiliated mid-Atlantic surgical group, was struggling with excessive administrative burden. Their in-house team could not keep up with pre-op chart preparation, surgery scheduling, and fax management, leading to last-minute chart prep, surgeon overtime, and day-of-surgery cancellations. This challenge prompted them to engage Staffingly and its dedicated virtual medical assistant service.

Staffingly implemented a dedicated virtual medical assistant who managed the three core workflows from within the group's EHR systems. The solution resulted in a 34% reduction in chart prep time per case, fax turnaround under 24 hours, and each surgeon reclaiming over 10 hours per week. The group also achieved an estimated 72% lower cost compared to hiring an additional in-house scheduler, significantly improving efficiency and reducing financial exposure for the Surgical Group.